The Chow Kit - an Ormond Hotel

- Love the attitude of the staff (forgotten to get his name) as during my check-in the room given is differ from what i had booked but informed back the first person that assist me to check-in and he had assigned/change me to the exact room that i had booked to the extend he assist me to carry my luggage during changing the room and keep apologizing. - Check in and check out is really smooth and which it doesn’t took that long. - Love the facilities of the room its really calm and peaceful. - Its really safe for ladies who doing solo traveling - The water dispenser is really superb as i don’t have to worry to carry so much water from the supermarket as it has been provide by the hotel

Truly the embodiment of Nanyang aesthetics - absolutely beautiful. The art pieces were so thoughtfully curated, it felt like stepping into a living archive. I especially loved all the brass hardware in the shower and on the switches - such a charming nod to the past. The lighting was stunning too - warm, atmospheric, and beautifully considered. It really felt like travelling through time. And what a lovely surprise at the pub - SANPELLEGRINO (1.5L) in a glass bottle for just RM18? Absolutely wonderful! The staff were all so kind and welcoming. The breakfasts were just as lovely - comforting and delicious. Such a lovely stay overall - would highly recommend, and I’d definitely revisit if I ever get the chance. Cheers!

Effortless Hospitality with Character – The Chow Kit Delivers As a frequent traveler, I’ve come to appreciate hotels that go beyond the expected—and The Chow Kit certainly does. This was my first visit, and what stood out immediately was not just the aesthetic charm or the curated interiors, but the people behind the experience. Sean, Rafiq, Ameer (F&B Bar Manager), and Stephy are the heartbeat of this property. Their service is intuitive, genuine, and never over-rehearsed. Stephy, in particular, introduced a beautifully subtle approach to upselling: as my drink neared its end, she appeared with the bottle and simply asked if I’d like a top-up—no hard sell, just perfect timing and presence. It’s this kind of thoughtful engagement that elevates a stay from good to memorable. Ameer and his team at the bar carry the same finesse, while Sean and Rafiq ensured the front-of-house experience was seamless and sincere. It’s rare to find a team that balances professionalism with such personal warmth. A nice touch I appreciated was the welcome message on the TV—small gestures like these make a difference. However, the remote didn’t respond when prompted to press “OK,” which is something for the housekeeping team to take note of. Attention to these technical details will only enhance the guest experience further. Breakfast operations could benefit from a bit more consistency in pacing and order tracking—something easily fine-tuned to match the otherwise polished service levels. While it didn’t impact me greatly, more time-sensitive guests might feel differently. Knowing now that The Chow Kit ranks among the top 10 hotels on major travel platforms comes as no surprise. It reflects not just the design and concept, but the team’s daily commitment to making guests feel truly welcome. To the owner: you’re fortunate to lead a team that defies the common industry cynicism. Where some fail with, “Don’t like guests?

I loved the vibe of this hotel; hip, comfortable, great music always playing in lobby, amazing food and drinks in the restaurant... ate breakfast here and one other meal every day because the food was so good. The room was modern and decent sized. I got the one with the view of the train and city. The staff were top notch, professional, young and fun. Good firm bed, great shower pressure, well lit. Location was terrific for walking, and taking the metro. I used Grab mostly because its so cheap. Terrific coffee place next door. Definitely recommend.

Loved every moment. Super boutique hotel. Almost too good to want to go out. Really comfy bed, slept well and loved the lounge area to have coffee in the morning. You feel relaxed just walking in the door. Great design, they truly understand a travellers needs. Ticked all the boxes.